FAQ
Straight answers.
The questions we hear before every engagement. Anything else, ask us directly.
We provide remote staffing and call center services from Barinas, Venezuela: dedicated virtual assistants and team members who work under your management, and managed campaigns for outbound cold calling, lead generation and inbound customer support.
With dedicated staffing, one or more team members work directly under your management, on your tasks and your priorities. With a managed campaign, we set up and run the full operation for you: outbound cold calling and lead generation, or an inbound customer support team.
No. The person assigned to you works exclusively for you. We do not swap agents or rotate personnel, and they report directly to you every day.
You pay a flat hourly rate, and that is it. There are no setup fees, no placement fees and no hidden costs. Your rate is confirmed in a short consultation.
Your agent reports directly to you every day, so you always know what was done and what comes next.
Yes. You can start with a single dedicated team member and add more people, or add a managed campaign, as your needs grow. You can also scale down when priorities change.
Our sales teams are trained on the pitch, objections and compliance needs of real estate, solar panels, loans and home improvement. Dedicated assistants and support teams adapt to your business. If you work in another field, tell us about it and we will tell you honestly whether we are a fit.
Whatever you would give a remote team member: administrative work, inbox and calendar management, CRM updates and data entry, and follow-up with prospects and clients. They work on your priorities, under your management.
Cold calling builds the pipeline: callers reach prospects and qualify their interest. Appointment setting turns qualified interest into meetings booked directly on your calendar. They work well together in one campaign.
We are based in Barinas, Venezuela (UTC−4), within one hour of US Eastern time all year. Our hours are Monday to Friday, 8:00 AM to 8:00 PM, and Saturday, 9:00 AM to 4:00 PM. We are closed on Sundays.
Use the consultation form, message us on WhatsApp at +58 424 527 5514, or email santiagojcz@protonmail.com.
Still have a question?
Book a short consultation and we will answer it for your specific needs.
